… brought to you by Starbucks and the Culinary Institute of America.
Holy shit! [...] the Culinary Institute of America is counter productive to #coffee education.
Holy shit, indeed. After clicking through the linked title, watch the two videos at the bottom of the resulting page entitled “Learn what makes a great latte” and “The Latte Challenge”. Prepare yourself for the horror.
It will marked as a turning point in the efforts for greater culinary understanding of coffee and coffee preparation when, first and foremost, in videos like these, Starbucks is not held up – implied or otherwise – as the gold standard of coffee by what is, normally, a highly respected example of culinary excellence: the CIA. I look forward to that day.
Fighting over the money while the rest of the industry moves forward.
I know many people have great respect for Peet’s. I do, myself — no, really, I’m no longer much into their style but they were highly influential in bringing quality arabica coffee to the buying public — but this sort of high-stakes, big-money style stand-off over sub-par coffee packaging, and the money that can be made with it, just doesn’t fit my image of the quality driven coffee company I once knew.
Sometimes I wish that the Peet’s board of directors’ grand vision would make an abrupt u-turn and that they would forcefully push aside all of the Starbucks-chasing products they carry to re-focus on doing what they do best: sourcing great coffee, roasting it their way and serving it with a focus on quality that, until recently, Starbucks could only dream of (hint: it’s not because Starbucks has gotten any better). The other dream is that what’s left of those core strengths – the roasting end of the business – would spin off and rid itself of this misbegotten money chase. Maybe they need their own Steve Jobs.
Apple didn’t get to where they are today by following the leader – they haven’t been directly competing with Microsoft for years – but became the fabulously profitable and influential company they are today due to an unfailing focus on doing what they do best and damn the rest.
McDonalds is now Starbucks’ main competitor and Starbucks has nobody to blame but themselves. By opening up so many stores and introducing so many “frou-frou” drinks that they commodified the coffee buying experience, Starbucks gutted the value proposition of buying an espresso drink at their stores and, in so doing, created a monster in their own competitive space by inviting the king of commodified food service operaters – McDonalds – into the business of selling coffee. Starbucks has gone for the big middle ground and given McDonalds a new lease on life in becoming the scrappy underdog in the battle for the palettes of middle-america. Good job, Starbucks.
The wonderful thing about all of this is that Starbucks has made plenty of room for the so called “third wave” of coffee to gain a foothold in the marketplace. The commodification process Starbucks has undergone has allowed other shops to compete on the quality of their product. While Starbucks’ focus in making you an espresso drink is to get it in your hands as fast as they can, others are focussing on making sure that the beverage you are holding in your hand is of a certain quality: that the money you just shelled out is reflected in the integrity of the drink. They are bringing the craft back to the espresso bar. Good job, Starbucks.
In honor of the announcement that Starbucks will be closing 600 stores nationwide, a list of posts on Starbucks here at Dan Markham dot net.
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